Common queries answered
Frequently asked Questions
Standard delivery of goods ordinarily take two working day or more dependent on Royal Mail and their service at the time of posting.
As disposable vapes are consumable items and in the interests of hygiene, disposable vapes are not returnable unless DOA (Dead On Arrival)
During checkout shipping address can be specified and be different to the billing address, but can not be changed after checkout has completed.
Please log into your account to check the staus of your order to find the tracking number of the goods.
Please use the contact form on this page specifying your name and order number and your query. A member of staff will get back to you with 1 working day or sooner.
Please contact us immediately on firstname.lastname@example.org so we may try and amend the order before goods are dispatched. Unfortunately, we can not be responsible for goods dispatched to the wrong address if you have supplied us incorrect details initially.
We only ship our products to UK and Northern Ireland.
All goods ordered will come in one package.